1. Interpretation and Definitions

1.1. The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and all Agreements: "Client," "You," and "Your" refer to you, the person on this website and compliant to the Company’s terms and conditions. "The Company," "Ourselves," "We," "Our," and "Us" refer to our Company. "Party," "Parties," or "Us" refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of the United States.

2. Cookies

2.1. We employ the use of cookies. By accessing Travel to Vibe, you agree to use cookies in agreement with Travel to Vibe's Privacy Policy.

3. License

3.1. Unless otherwise stated, Travel to Vibe and/or its licensors own the intellectual property rights for all material on LuLu's Lux. All intellectual property rights are reserved. You may access this from Travel to Vibe for your own personal use, subject to restrictions set in these terms and conditions.

4. Purchases and Payments

4.1. By purchasing on our website, you agree to pay the stated price for the selected products, including any applicable taxes and shipping fees.

4.2. Payments can be made securely through our designated payment gateway. We accept major credit and debit cards and other payment methods as indicated during checkout.

4.3. Once your order is placed, you will receive an email confirmation with details of your purchase. Please review this confirmation for accuracy and contact us immediately if any discrepancies are found.

5. Shipping and Delivery

5.1. We strive to process and ship orders promptly. However, please note that shipping times may vary depending on your location and other factors beyond our control.

5.2. We are not responsible for any delays or damages that occur during shipping. However, we will work with you to resolve any issues to the best of our ability.

6. Returns and Refunds

6.1. We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, please contact us within 30 days of receiving your order to arrange for a return or exchange.

6.2. Please note that certain items may be non-returnable or subject to specific return conditions. Refer to our Returns Policy for more information.

7. Contact Information

7.1. If you have any questions or concerns about these terms and conditions, please contact us at lori@traveltovibe.com.

By using our website, you hereby consent to our terms and conditions and agree to abide by them.

Last updated: December 14, 2024

Return and Refund Policy

1. Returns

1.1. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return eligible items within 30  days of receiving your order for a refund, exchange, or store credit, subject to the terms outlined in this policy.

1.2. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it. It must also be accompanied by the original proof of purchase.

1.3. Certain items are non-returnable, including but not limited to:

• Items marked as final sale or clearance.
• Personalized or customized items.
• Perishable goods (such as food or first aid supplies).

1.4. To initiate a return, please contact our customer service team at lori@traveltovibe.com to obtain a return authorization (RA) number and further instructions. Returns made without an RA number may not be accepted.

1.5. Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance for valuable items, as we cannot guarantee that we will receive your returned item.

2. Refunds

2.1. Once your return is received and inspected, we will send you an email notification to confirm that we have received your returned item. We will also notify you of the approval or rejection of your refund.

2.2. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days. Please note that refunds may take additional time to appear on your credit card or bank statement, depending on your financial institution.

2.3. If your return is rejected, we will provide a reason for the rejection and offer alternative options, such as an exchange or store credit.

3. Exchanges

3.1. If you would like to exchange an item for a different size, color, or style, please contact our customer service team to arrange for an exchange. Exchanges are subject to product availability.

4. Damaged or Defective Items

4.1. In the unlikely event that you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund. We may require photo evidence of the damage or defect to facilitate the return process.

5. Contact Information

5.1. If you have any questions or concerns about our return and refund policy, please contact us at lori@traveltovibe.com.

Last updated: December 14, 2024

We reserve the right to update or modify this return and refund policy at any time without prior notice. Please review this policy periodically for any changes.